Storm Bóel

Customer Support

 
 

Storm Bóel - Customer Support Arrangements

As part of their response to Storm Bóel, SSEN is working with local businesses, including Banchory Lodge, to provide hot food and non-alcoholic drinks to customers affected by power outages.

Banchory Lodge is pleased to support this initiative. However, customers must book online in advance, and all bookings are subject to availability.

Please be respectful towards our staff at all times. We operate a zero-tolerance policy towards rudeness or abusive behaviour. We appreciate everyone’s cooperation and understanding as we work together to support our community during this challenging time.

 

Allowance: Customers are entitled to spend up to £30 per person per day on food and drink. Any expenditure exceeding this allowance must be paid for by the customer before leaving the premises.

 

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